Redefining retail marketing, SM Supermalls partners with Meta to
deliver insights into online-to-offline consumer behavior, empowering tenants
with data-driven growth.
SM Supermalls enters a new era that blends retail with technology.
Thanks to a pioneering collaboration with Meta’s team in the Philippines, SM
can now measure how online ads directly translate to foot traffic – while
keeping shopper privacy fully protected.
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| SM Supermalls President Steven T. Tan (right)
and Meta Country Director Jerry Bongco (left) sealed the deal for an
online-to-offline analytics program. |
Meta’s Conversion API was intricately integrated into SM Supermalls’
analytics to provide highly accurate insights into shopping behavior. The
system uses aggregated and anonymized WiFi signals from mobile devices within
SM Malls, matched with online campaign exposure – ensuring that no individual
shopper can be identified.
“This analytics program is the first of its kind globally, where both
SM and Meta integrate their analytics in a way that balances innovation with
privacy,” said Steven T. Tan, President of SM Supermalls. “SM
Supermalls is committed to giving our tenants data-driven solutions that help
attract more visitors and drive sales.”
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| In the future, this analytics program will be
integrated into SM’s vast retail assets. Seated, from left: SM Supermalls
President Steven T. Tan and Meta Country Director Jerry Bongco. Standing, from
left: Meta Client Partner, Vertical Lead Gino Pineda, SM Supermalls Executive
Vice President for Marketing Joaquin L. San Agustin, SM Supermalls Digital
Channel Management and Analytics Unit Head Jose Moises A. Bagadiong, and Meta
Client Solutions Manager Issang Cabellos. |
For tenants and partner brands,
this breakthrough means improved measurement, smarter targeting, and better
campaign optimization.
“This is an example of how digital innovation can unlock real business
value,” said Jerry Bongco, Country Director of Meta Philippines. “With
SM Supermalls’ reputation as a strong collaborator and their track record of
pushing the boundaries of retail in the Philippines, together, we can shape the
future of commerce.”
While foot traffic measurement is only the starting point, this
partnership opens the door to a much broader range of insights, creating
meaningful innovations that drive measurable growth and transform the shopping
experience for everyone.
“This is only the beginning,” added Tan. “Through this initiative, we are
not only helping our tenants grow, but we are also pioneering a new era in
retail marketing for the Philippines and other markets worldwide.”
To know more about this partnership, visit www.smsupermalls.com or
follow @SMSupermalls on social media. (SM Supermalls)